Is quicker the better way when it comes to jewellery repair?

Same-day or overnight delivery guaranteed.  That is Amazon’s key to success.  Consumers love instantaneous gratification.  I know I do.  I can be anywhere, order something online and have it sent to me the following day.

So it really doesn’t surprise me when I get inquiries requesting jewellery repairs done on the spot while waiting.  Once again, clients want instantaneous gratification.  In this case, it is not practical.  Let’s go back one step.  A potential fiancee has purchased a custom made ring for his hope to be a bride but it is a bit too small or a favorite piece of jewellery has been inherited and it needs tip work.  When you have such meaningful heirlooms, isn’t the best job possible more important than being expeditious?  If you had to wait an extra week or two for a top-notch job, as opposed to waiting half an hour for novice workmanship, which would you prefer?  Once you have decided to leave your precious gems, a repair bag with the necessary information will be reported, logged into our data system and a photo of your trinket with the instructions will be taken.

Alright, so now you have been reassured that it is ideal to have the best possible job done.  Now you are being told the job is not being done on the premises.  More caution bells are ringing in your head.  How do your precious baubles get from point A to point B?  There are two possible scenarios.  Either personally or by courier.  Ringleader Fine Jewellers only considers one option.  We personally deliver, consult with the finest experts in the trade and pick up our repairs when they are completed.  Our suppliers also have a logging and tracking system.

Another query from inquiring minds is that seems like a lot of extra work when you could just hire a tradesperson to work in your shop?  One might think so except for the fact that jewellery is an extremely specialized field.  For instance, in creating a diamond ring the following experts would be involved:  If complicated, a CAD designer would design the ring.  It would then go to a casting house to cast, produce the piece of jewellery.  A goldsmith would then clean up and polish it before sending it to a diamond setter for installing the diamond.  If a message is inserted in the ring, an engraver would do this at the end.

Ringleader Fine Jewellers has been specializing in custom-designed jewellery and repairs with over tens of thousands successfully completed for twenty years.   We are a local, independent, family-run business looking forward to assisting you in your next milestone or celebration.  So now you understand that in the jewellery industry, quicker isn’t always better.